Practice Builder makes perfect

As sales models for software and now also hardware transition to as-a-Service, being able to support partners to reorientate their businesses is more important than ever. Without being able to make these changes, partners will reduce their total addressable market, but doing so is not without its challenges. Servicing customers that want to purchase their technology in this way requires a very different set of skills to a traditional sales model, whilst the breadth of knowledge required across different vendor portfolios and the necessary technical understanding can also be very different. To help partners to accelerate the transition of their business, we launched Practice Builder.

Through a process of assessing a partner’s business, identifying new opportunities and strategies, and then supporting that partner to build a business that can take advantage of those opportunities, TD SYNNEX has helped many partners across Europe take advantage of new opportunities.

Lifelong technology learning

The technology marketplace, however, is not a sitting target. You have to keep up with the pace if you want to remain relevant, and we understand that this can also be a challenge. Here again, TD SYNNEX aims to provide partners will all of the support they need. Through the TD SYNNEX Academy we train over 6,000 students a year, delivering more than 20,000 days of teaching.

This is made possible through the deep vendor relationships that TD SYNNEX has across one of the broadest portfolios in the market. As a result, partners can access over 9,500 different qualifications that cover all the technologies that they need to be experts on in order to meet their customer’s requirements.

Solutions for the real world

A final challenge facing partners is that as technologies mature, they are becoming commoditised. Solutions and services that were once profit making are now barely breaking even and they are taking up the time of skilled professionals who ought to be spending their time on higher skilled, and more profitable, client work. It is for exactly this reason that we launched the TD SYNNEX Solutions Factory.

A collection of ready-made solutions that can be tailored to a customer’s, or indeed a partner’s, business to assist with their digital transformation without requiring hours, or even days, of configuration and technical support, these solutions have been designed to help partners quickly deliver for customers across a range of commonly needed outcomes. For example, when San-iT needed to deliver a qualified area for 10 university researchers within two weeks, the team leveraged the Microsoft 365 with Domain Controller Click to Run™ Solution to move workloads into the cloud and synchronize user identities across active directions.

The solution successfully configured a full network and domain environment with hybrid AADConnect synced into Microsoft 365 from Azure for their end-users in one hour, a stark contrast to the projected 20-hour timeline. As a result, the team were able to meet the customer’s tight two-week deadline within budget. By simplifying and expediating the process of delivering solutions, partners that are using Solutions Factory are delivering outcomes like this across Europe to the benefit of their business.