Here at Tech Data we believe that a successful CSP Practice for any partner is underpinned by Solutions, Services, Support and Skills.
We pride ourselves on our expertise, solutions and partners we have to allow you to provide best in class customer service and support to grow your CSP business as well as your own market offering.
Building Cloud Solutions can be a time consuming and sometimes a complex task, that requires
deep expertise and experience to get right.
Tech Data's Solutions Factory and team of dev engineers, help remove that stress from your business by automating a large portion of that workload. With 35+ Click to Run Solutionsᵀᴹ, from Azure native solutions like AVD, to third party solutions from Veeam, Veritas, Red Hat and more. Find out more about the solutions that we have, how they can help you and how to obtain them through our StreamOne Platforms.
Also check out our weekly drop in call on a Friday, to learn more about our Click to Run Solutionsᵀᴹ
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Many of our CSP Indirect Resellers have the in-house skills to deliver both Professional Services and Managed Service offerings to end customers, enabling them to maximise customer engagement and satisfaction. Tech Data’s Cloud PS and Managed Services can complement or fill any gaps you may have, and help to further accelerate the growth of your cloud business.
It is however not always possible to have expertise in all the areas of Microsoft, and in this regard we are able to support our partners and their end users through the Assessment & Design, Migration, Management and Optimisation stages of the move to Azure.
This understanding of how our partners are at different stages on their cloud journey is why we have 3 approaches to services:
1. Help me do it    2. Teach me to do it    3. Do it for me
Our structured engagement model takes customers into Azure with intelligent assessments and migrations, then when customers are active in Azure our Cloud Express Managed Service provides proactive monitoring and management, support, and ongoing optimisation of the Azure infrastructure.
CSP has been designed for the CSP Indirect Reseller and Indirect Provider to enable the end user with support for the products sold on their CSP agreement.
Tech Data offer our partners 24x7 email support as standard with upgrade options available to ensure you have the correct SLAs, contact methods, and even white labelling to provide the right level of support your end users require.
One of the most important aspects our partners ask for is enablement! Not only does Tech Data provide detailed onboarding & new starter training, we host Technical and Sales workshops based on solutions areas.
As mentioned under the Cloud Practice Builder section we provide on-demand content for you to consume self-paced. This is our Tech Data Channel Academy platform and is free to all Tech Data CSP Indirect Resellers.
To achieve the Microsoft competencies you need to achieve Technical exams, we provide technical cram and training sessions to support this through Tech Data Academy. Microsoft certified trainers will provide best in class training on a wide range of available courses with options of virtual and classroom style.

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