Tech Data

Maintaining offices on the opposite sides of a continent is no mean feat. RIFT found themselves face with this scenario when establishing their Bulgarian office, to supplement their existing location in Kent. What’s more, they wanted to integrate their new office without the need for onsite servers.

Cloudy IT were faced with a choice when asked by their customer to upgrade their IT systems into a Microsoft 365 workspace. As they didn’t have the expertise in-house to achieve their customer’s aims, they could either:

Say no to the opportunity, missing out on revenue and potentially damaging the relationship with their client.
Speak to Tech Data, who, with their extensive partner portfolio, could source an expert to match Cloudy IT’s needs, and introduce them in a non-competitive agreement. This way Cloudy IT would be able to say yes to their client, and gain additional revenue and customer satisfaction.

Find out which option Cloudy IT chose, and how they did it, by viewing the case study.

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